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This website had the following in the web page, "Business fundamentals People, Product and Process." We analyzed that the web site stated " Providing effective solutions since 2003." It also stated " Cool Life CRM enables a 360 marketing. Solution coupled with a full Relationship Life Cycle. Process, providing valuable insights for business leaders in real-time. What Cool Life CRM will do for your business. Push your websites communications directly into your CRM. Complete Sales Cycle management and report results in real-time. Oversee engagements and projects, and connect time and billing seamlessly." The header had customer relationship manager as the highest ranking search term. It was followed by crm, reporting, and database which isn't as ranked as highly as customer relationship manager. The next words they uses is email. outlook was also included and could not be understood by search engines.